Returns & Exchanges
At Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns or exchanges on all unused items in their original packaging. Our commitment is to ensure your gear is the perfect companion for your next journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your original shipping box.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
- 4.Receive Refund
After our team inspects the returned luggage for quality assurance, your refund or exchange will be processed within 5 to 7 business days.